We know starting something new can come with questions — whether it’s about booking your first class, understanding memberships, or knowing what to bring. This FAQ section is here to make things easy for you. By answering the most common questions in advance, we hope to save you time, give you confidence in your choices, and ensure you can focus on what matters most: enjoying your Pilates journey with us.
Frequently Asked Questions (FAQs)
Last updated: November, 2025. If you have more questions, please contact us at info@yupilatesstudio.nl — we’re happy to help.
How do I book a class?
All classes can be booked directly through our online schedule as well as through our mobile app. Simply choose your preferred class type, day, and time — and reserve your spot. Members enjoy priority booking access.
I’m new to Reformer Pilates — where should I start?
We recommend starting with our Reformer FOUNDATION class or the 3-Class Intro Pack to get comfortable with the reformer and understand the Yu Pilates method. Our instructors will guide you through each movement safely and confidently.
What should I wear or bring?
Wear comfortable, fitted clothing that allows you to move freely. Grip socks are mandatory for safety and hygiene (available for purchase at the studio). Bring water and a smile — we’ll take care of the rest.
What is your cancellation policy?
You can cancel your class up to 12 hours before it starts without losing your credit. Late cancellations or no-shows will result in the loss of that session.
Can I pause or cancel my membership?
Our Flex Membership allows you to cancel or pause anytime. For annual memberships, pauses can be requested for medical or travel reasons with prior notice.
How far in advance should I book?
Classes often fill up quickly, especially in peak hours. We recommend booking at least 3–5 days in advance. Members with contracts enjoy early booking access.
What are the benefits of becoming a member?
Members enjoy booking priority, exclusive events, special discounts, and access to member-only experiences — all designed to help you stay inspired, connected, and progressing throughout the year. You can see the detailed benefits per membership type if you navigate to our Pricing Plans
How many people are in each class?
To ensure personal attention and quality, each class is limited to a maximum of 7 clients.
Where is the studio located?
Yu Pilates by Nicole is located in the city centre of Leiden, easily accessible by public transport and bike. You cab reach us by car as well, with available parking, 5 mins walking distance, at the Super Market Hoogvliet.